
Franchisee Finds a Valuable Lift From Email Prospecting

Background
A franchisee owner of multiple Meineke centers needed a quick turnaround solution for increasing car counts to offset a drop in Paid Search traffic conversions. With the 6×11 postcard mailer program’s 3-week lead time being too long for this particular problem, another bottom-funnel customer journey tactic was needed.
Solution
UpSwell Marketing deployed a Prospecting Email campaign hitting potential customers’ inboxes within five days of the campaign approval. The emails were geographically zoned around each center’s location and demographically targeted to middle-income and higher homeowners with model year vehicles between 2000 and 2020.
The prospecting email creative incorporated links for online booking, four offers, and a financing option. The campaign performed so well, that the Franchisee has now added a monthly Prospecting Email campaign to their advertising mix.
The Results
16.7%
Email Viewed
Rate
2.60%
Email Click-
Through Rate
15.56%
Email Click-To-
View Rate
83
AROs Not Receiving
Campaign Tactics
$608
Average ARO Per
Vehicle Serviced
$50,450
Total Revenue Generated
16 to 1
Return-On-Ad-Spend