Did you know that over half of the new leads generated through ad campaigns are lost during the first phone call? That means the majority of potential patients who call your dental office never end up in your chair. With UpSwell’s dental office call scoring, you will increase the bottom line by converting more prospective clients into new patients. This is why we listen and score every call based off 7 key metrics, providing you with complete transparency into the quality of calls from your campaigns.
Not sure how to measure the performance of your front office staff? Many dentists do not have a defined metric, but we developed 7 Key Performance Indicators (KPI) –– based on what we have heard while scoring over one million phone calls –– that we use to evaluate the performance of your dental staff. It is essential to know how your staff is performing to help them improve.
Our 7 KPI’s range from whether or not the office staff identified themselves, to whether or not the staff asked the caller to set up an appointment. We have done the research, and found that staff members who consistently ask for appointments have significantly higher close ratios than those that do not.
Request A Free Marketing Assessment
Design
Printing
Mailing List
Postage/Delivery
Call Tracking
Call Scoring
Reporting
Marketing Team
Staff Coaching
Ready to grow your dental practice?
Get started with a Free Marketing Assessment
Be on your way to more patients within 48 hours with our Free Marketing Assessment. Learn the best opportunity for your dental practice from one of our marketing specialists.