Dental Consultants Providing Staff Coaching
Your dental staff has access to world-class training videos and live dental consultants that provide training and coaching.
Take a look at one of our trainings.
Training your staff is as important to our Dental Marketing Team as it is to you. It is an instrumental part of the service that our company provides. We work hard to maximize your success in finding new dental patients for your practice. When you spend money and effort to attract new patients, every customer service experience with the front desk is vital. We know that your front office staff is an important part of the success of your marketing campaign. This is why we will take the time to listen to calls made to your practice and provide feedback for your staff that can create more new patient scheduling. With our program you will be able to:
- Turn more calls into appointments
- Increase dental staff efficiency & effectiveness
- Optimize your marketing investment
We’ve listened to thousands of incoming calls to practices across the nation. We have a goldmine of information that allows us to produce world class dental staff coaching videos. It is our goal to improve staff proficiency in scheduling new patients. Each of our videos is based upon 7 Key Performance Indicators (KPIs) we have identified over the years that will improve your staff’s closing ratio. These videos are delivered based upon the results of your dental mailing campaign, so your staff can continually perfect their skills and bring in more patients to be scheduled.
Ongoing, Customized Staff Coaching Videos
A one-time training meeting is not enough to change habits. Our staff listens to phone recordings and scores your staff on every call that comes to the office from the dental postcard mailing. Because we analyze each call based on the 7 Key Performance Indicators, your dedicated account manager is able to continually monitor the results of your practice and provide customized staff coaching videos based on the needs of your staff. They are also available to individually help the staff as well. The synergy of our training and coaching program with everything else we do is what delivers you the best ROI for your practice.
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Design
Printing
Mailing List
Postage/Delivery
Call Tracking
Call Scoring
Reporting
Marketing Team
Staff Coaching
Ready to grow your dental practice?
Get started with a Free Marketing Assessment
Be on your way to more patients within 48 hours with our Free Marketing Assessment. Learn the best opportunity for your dental practice from one of our marketing specialists.
